1202 Troy Schenectady Road
Bldg 2, Latham, NY, 12110
Call 518-713-4008
Text 518-405-6360

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Skin Care & Facials – Albany, NY

What is your cancellation + return policy?

Cancellation Policy

Please call, email or reschedule online at minimum 48 hours before your appointment time to cancel. As a small business it helps to have as much notice as possible in order to fill the appointment so we appreciate your understanding. Any no show or failure to reschedule in that time frame will result in a full service charge. You can call Skin By ASK at 518-713-4008, email us at andrew@skinbyask.com or cancel/reschedule online through Square Appointments. No refund on services once rendered.

Return Policy

No returns on products on products once they have physically left Skin By ASK. Please make sure you are 100% sure about your product purchase before ordering.

Is there anything I shouldn’t do before my facial?

Before your facial do not exfoliate the skin or use any harsh retinol products at least 3-4 days prior. Try to stay out of the sun as best you can. Men should shave at least 24 hours beforehand to avoid irritation.

What should I do post facial?

Post facial care is different for each client. Andrew will give you a customized prescription plan with all the products and recommendations you need to take care of your skin between appointments.

Is there any downtime with your treatments?

No downtime is associated with my facials. You will look fresh, hydrated and be glowing after your treatment. If you receive a chemical peel or microneedling then you could have several days of downtime depending on the level of your treatment. Any downtime and aftercare will be prescribed to you beforehand so you know what to expect and how best to take care of your skin post treatment.

What types of services do you offer?

I offer hyper-customized facial treatments that incorporate my signature facial massage techniques, the best products by Biologique Recherche and innovative technology like oxygen therapy, microcurrent, ultrasound, microdermbrasion, LED light therapy, chemical peels and more. Every treatment I give is suited to my clients needs and differs depending on the clients skin. I don’t offer the typical facial menu with a long list of services because I really want clients to better understand their skin and why they are getting the treatment they are without a preconceived idea before coming in. My treatments are all based on the time of the treatment and all the products and machines used will be tailored to your skins needs when you come in.

What products do you use and sell?

I use all Biologique Recherche products in my treatment room and retail the line as well. I also retail Skinbetter Science, EltaMD, AnteAGE, Environ and more through my online shop located at shopskinbyask.com.

Do you take walk-ins or by appointment only?

I don’t take walk-ins currently as I’m a solo esthetician and focus on quality over quantity so please book ahead of time. Services are by appointment only – you can email me, reach out on social media or book through my booking app Square here.

How frequently should I get a facial?

Once a month is ideal as your skin cells turn over approx. every 28 days. Not all of our skin cells want to shed so its important to get regular treatments in order to keep the health of your skin at its best.

How long does it take to see results?

After one facial you should notice a difference but long lasting results come from consist professional treatments and a good home-care regimen that work together to give you the best results. It’s like going to the gym but for your face so the more consistent you are the better your results will be and the longer results from your treatments will last.

When can I wear makeup after my facial?

I don’t recommend wearing makeup right after your facial but you can if you want or need to for any reason. It’s best to wait 24-48hours if you can.

What can I expect during your facial treatment?

My facials are customized to my clients needs so every facial I give is different. Each facial will include a great facial massage, cleansing, exfoliation, custom serum blends, masks and a mix of machines if necessary to boost the treatment. Your skin changes daily so your facial should never be the same every time you come in which is my treatments are custom.

Who should get a facial?

Anyone with skin! No matter how troubling or good your skin everyone can benefit from regular facial treatment for optimal long term skin health.

I have an event, when should I get a facial?

If you have seen your provider before you can get a facial the day before or even the day of but if you are going to someone new I recommend going in a week prior.

Can I get a facial if I’ve had botox or fillers recently?

You want to wait two weeks after getting botox or fillers to make sure they are properly set. You can get a facial before you get your botox or fillers though.

Do you offer services for pregnant clients?

Absolutely! All Biologique Recherche products (except a few) are safe to use during pregnancy. We are limited in what machines we can use but we can still give you an amazing treatment whether you are pregnant or not.

How much does a facial cost?

My facials and services range anywhere from $150-450.

How long does a facial/ service last?

Anywhere from 45-120 minutes.